Broadband & Data

Now more than ever, having a secure and reliable connection to the internet is essential for running your business. Ten years ago you may have been able to survive a day or two without internet access, but today that is close to impossible. Whether you are receiving orders through your website, or relying on email for business communications, your revenue depends on maintaining an online presence. This makes choosing a commercial internet service provider a crucial decision. Here are some things to consider before you begin comparing companies. Technical Support The first thing you should ask any ISP provider is: How fast can you diagnose and solve problems? Obviously there are a lot of factors that go into that answer, but what you want to hear is a confident description of their support system. Every company out there is going to tell you that customer service is their number one priority.  This might even be true, but service is not nearly as important as support. Would you rather chat with a friendly service representative, who has no clue on how to fix your problem, or would you prefer to speak with a tech geek that may not have the best social skills, but can get you back online in a few minutes? Connection Speed When you begin comparing providers you’ll find that companies use a lot of different statistics to sell you on their service. The thing is, these numbers mean very little unless you understand the benchmark for connection speed. You should be looking for download speeds in the neighborhood of 100 Mbps and upload speeds of at least 15 Mbps. This pretty much eliminates DSL services from consideration. Just remember that it doesn’t [...]

There are many internet service options available for businesses today. They range in speed from under 1 Mbps (1000 Kbps) to 1 Gbps (1000 Mbps), reliability, uptime, repair time, installation time and how quick they are (latency). In this post, we'll compare two popular internet services - DSL and T1 Internet Access. The differences between the two are night and day, but to put it simply "you get what you pay for". T1 Internet Access The downside of T1's Expensive: Starting at $250.Mo and up Slow Speed The upside of T1's Available virtually anywhere Quick: Very Low Latency Consistent Extremely Reliable Immediate response to trouble or outages Ability to handle Voice traffic well Guaranteed by the Telephone companies T1 circuits are copper based circuits that are delivered to a business using a dedicated line (not shared - private). T1's have been popular for years because of their reliability, guarantees and quick performance. They are considered by many as entry level business class connections - meaning they are designed for business use and will provide maximum up-time and performance. A stand alone T1 line provides 1.5 Mbps of bandwidth, which is slow by today's standards. However, by combining or bonding multiple T1 lines, it is possible to reach speeds of 12 Mbps. T1's are expensive - typically ranging from $250.00/mo to upwards of $900.00/mo or more. This makes T1's one of the most expensive connections when breaking it down "Per Meg". Although they have a smaller internet "pipe" and are more expensive then consumer level connections such as FiOS, DSL and Cable, they are truly business class connections that will deliver consistent up-time and reliability. People normally assume that the more bandwidth a connection provides, the [...]

T-1 Internet connections are now being discounted in select wiring centers across the USA.  Discounts vary by location, but are as much as 30% off of regular T1 prices.   Discounted pricing is good on T1 Internet connections signed to a 12 month contract.   Discount does not apply to multi-year contracts.    For more information, contact the TrueNet sales team at 888-878-3638  

Bonded DSL (also known as Ethernet over Copper) is now available in New York and New Jersey, in addition to Pennsylvania and Delaware.   With speeds ranging from 2 Mbps to 14 Mbps, Bonded DSL is a great solution for businesses that need faster uploads than DSL and T1 Internet connections, but don't want the expense of a T1. Bonded DSL is available in the following areas: LATA 228: Philadelphia, PA and the State of Delaware LATA 222: Western NJ LATA 224: Northern NJ LATA 132: Southeastern New York